/* Reception hierarchy: account, conversation, messages, customer. */
.workspace-mode{--accent:#2c6bed;--accent-hover:#2058c9;--accent-soft:#edf3ff;--accent-line:#c3d5ff;--bg:#f5f7fa;--border:#e3e8ef;--text:#253247;--text-2:#66758b}
.workspace-mode .sidebar{width:174px;flex-shrink:0}
.workspace-mode .nav-item{font-size:13px}
.workspace-mode #view-inbox{display:flex;flex-direction:column;min-height:0;position:relative}
.workspace-mode #view-inbox.hidden{display:none}
.workspace-mode .inbox{flex:1;min-height:0;grid-template-columns:180px 250px minmax(280px,1fr) 236px}
.ws-reception-bar{display:flex;justify-content:space-between;gap:12px;align-items:center;min-height:49px;padding:10px 16px;background:#fff;border-bottom:1px solid var(--border);font-size:12px;flex-wrap:wrap}
.ws-reception-bar>div{display:flex;gap:16px;align-items:center;flex-wrap:wrap}
.ws-reception-bar span,.ws-help{color:var(--text-2);font-size:12px;line-height:1.8}
.ws-reception-bar a{color:var(--accent)}
.ws-accounts{overflow:auto;background:#f8fafc;border-right:1px solid var(--border);min-height:0}
.ws-accounts header{display:flex;justify-content:space-between;padding:16px 12px;align-items:center}
.ws-accounts header button{font-size:22px;color:var(--accent)}
.ws-accounts input{width:calc(100% - 20px);margin:0 10px 10px;border:1px solid var(--border);border-radius:5px;padding:8px;font-size:12px;background:#fff}
.ws-accounts h4{margin:15px 12px 5px;color:var(--text-2);font-size:11px;font-weight:500}
.ws-account{display:flex;align-items:center;justify-content:space-between;width:calc(100% - 12px);margin:3px 6px;padding:10px;border-radius:5px;text-align:left;gap:5px}
.ws-account strong{font-size:12px;font-weight:550;overflow-wrap:anywhere}
.ws-account small{display:block;font-size:10px;color:var(--text-2);margin-top:3px}
.ws-account span{font-size:11px;color:var(--accent)}
.ws-account.active,.ws-account:hover{background:var(--accent-soft)}
.ws-account.active strong{color:var(--accent)}
.ws-accounts .ws-help{padding:12px}
.workspace-mode .filter-tabs{display:flex;flex-wrap:wrap;gap:4px;padding:0 10px 10px}
.ws-filter{padding:6px;font-size:11px;border-radius:4px;color:var(--text-2)}
.ws-filter b{margin-left:4px;font-size:10px;font-weight:500}
.ws-filter.active{background:var(--accent-soft);color:var(--accent)}
.ws-conversation{width:100%;padding:15px 13px;text-align:left;border-bottom:1px solid var(--border);border-left:3px solid transparent;background:#fff}
.ws-conversation.active{background:var(--accent-soft);border-left-color:var(--accent)}
.ws-conversation:hover{background:#f3f6fc}
.ws-conv-top,.ws-conv-foot{display:flex;justify-content:space-between;gap:6px;align-items:center}
.ws-conv-top strong{font-size:13px}.ws-conv-top time,.ws-conv-foot{font-size:10px;color:var(--text-2)}
.ws-conversation p{font-size:12px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden;margin:9px 0 12px;color:var(--text-2)}
.ws-account-tag{display:inline-block;font-size:10px;background:#f0f3f8;border:1px solid var(--border);color:#536781;border-radius:3px;padding:2px 5px;margin-top:5px}
.ws-chat-head{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid var(--border);background:white;gap:10px}
.ws-chat-head h3{font-size:15px;margin-bottom:4px}.ws-chat-head small{display:block;color:var(--text-2);font-size:11px;margin-top:5px}
.ws-messages{flex:1;min-height:0;overflow:auto;padding:22px 18px}
.ws-message{display:flex;flex-direction:column;align-items:flex-start;margin-bottom:18px}
.ws-message div{background:#fff;padding:11px 14px;max-width:85%;border:1px solid var(--border);border-radius:7px;font-size:13px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}
.ws-message time{font-size:10px;color:var(--text-2);margin:5px 3px}
.ws-message.outgoing{align-items:flex-end}.ws-message.outgoing div{background:#e9f1ff;border-color:#d9e6ff}
.ws-composer{padding:14px;background:#fff;border-top:1px solid var(--border)}
.ws-composer textarea{width:100%;resize:vertical;min-height:70px;max-height:200px;border:1px solid var(--border);border-radius:5px;padding:10px;font-family:inherit;line-height:1.6}
.ws-composer>div{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-top:8px}.ws-composer span{font-size:10px;color:var(--text-2)}
.ws-profile{padding:22px 16px}.ws-profile h3{font-size:18px;margin:12px 0 5px}.ws-profile p{font-size:12px;color:var(--text-2);line-height:1.8}.ws-profile dl{margin:22px 0}.ws-profile dt{font-size:11px;color:var(--text-2);margin-top:18px}.ws-profile dd{font-size:13px;margin:5px 0;overflow-wrap:anywhere;white-space:pre-wrap;line-height:1.6}.ws-profile button{width:100%;margin-bottom:12px}
.ws-identity{font-size:12px;color:var(--text-2)}
.ws-customer-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px;gap:12px}.ws-customer-head h3{font-size:21px}.ws-customer-head p{color:var(--text-2);margin-top:7px;font-size:13px}
.ws-customer-filters{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:18px}.ws-customer-filters input,.ws-customer-filters select{padding:9px 11px;border:1px solid var(--border);background:#fff;border-radius:5px;font-family:inherit}.ws-customer-filters input{width:260px}.ws-customer-filters span{font-size:12px;color:var(--text-2)}
.ws-customer-board{display:grid;grid-template-columns:repeat(3,minmax(220px,1fr));gap:16px;min-height:350px}.ws-customer-board>section{background:#eff2f6;border-radius:6px;padding:12px}.ws-customer-board header{display:flex;justify-content:space-between;font-size:13px;padding:3px 3px 13px}.ws-customer-board header span{color:var(--text-2)}.ws-customer-board article{background:white;border:1px solid var(--border);padding:16px;border-radius:5px;margin-bottom:10px}.ws-customer-board article p{font-size:12px;color:var(--text-2);margin:8px 0;overflow-wrap:anywhere}.ws-customer-board article small{font-size:11px;color:var(--text-2)}.ws-customer-board article button{margin-right:12px;margin-top:9px}
.workspace-mode .contacts-table small{display:block;max-width:270px;white-space:pre-wrap;margin-top:5px;color:var(--text-2)}.contacts-pagination{display:flex;justify-content:flex-end;align-items:center;gap:12px;margin-top:18px;font-size:12px;color:var(--text-2)}
.ws-account-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:16px;margin-top:22px}.ws-account-grid article{background:#fff;border:1px solid var(--border);border-radius:6px;padding:20px}.ws-account-grid h3{font-size:16px}.ws-account-grid p{font-size:12px;color:var(--text-2);margin:10px 0}
.ws-demo-banner{position:fixed;top:0;left:0;right:0;height:30px;z-index:40;text-align:center;background:#fff3d7;color:#765713;font-size:12px;line-height:30px}.demo-mode .app{padding-top:30px}.ws-customer-head .selected{background:var(--accent-soft);color:var(--accent);border-color:var(--accent-line)}
@media(min-width:1350px){#ws-details{display:none}}
@media(max-width:1349px){.workspace-mode .inbox{grid-template-columns:165px 235px minmax(280px,1fr)}.workspace-mode .inbox-side-col{display:none}.workspace-mode .ws-details-open .inbox-side-col{display:block;position:absolute;right:0;top:49px;bottom:0;width:270px;z-index:10;border-left:1px solid var(--border);box-shadow:-10px 0 24px #25324714}}
@media(max-width:1050px){.workspace-mode .sidebar{width:145px}.workspace-mode .inbox{grid-template-columns:145px 215px minmax(250px,1fr)}.workspace-mode .topbar-right .chip{display:none}.ws-reception-bar{font-size:11px}.ws-reception-bar>div{gap:8px}.ws-customer-board{overflow:auto}}
@media(max-width:800px){.workspace-mode .sidebar{width:64px}.workspace-mode .brand-text,.workspace-mode .sidebar .nav-item span,.workspace-mode .sidebar-foot>span{display:none}.workspace-mode .nav-item{justify-content:center;min-height:40px}.workspace-mode .nav-item[data-view=blueaccounts]::before{content:'蓝V'}.workspace-mode .nav-item[data-view=staff]::before{content:'客服'}.workspace-mode .inbox{grid-template-columns:130px 190px minmax(280px,1fr);overflow-x:auto}.workspace-mode .topbar-meta{display:none}.ws-customer-head{align-items:flex-start;flex-direction:column}.ws-demo-banner{font-size:10px}.ws-identity{display:none}}

.ws-binding-box{background:#fff;border:1px solid var(--accent-line);border-radius:7px;padding:22px;margin:18px 0}.ws-binding-body{display:flex;gap:28px;align-items:flex-start;margin-top:20px}.ws-binding-code{flex:0 0 216px;display:flex;flex-direction:column;align-items:center;padding:16px;border:1px solid var(--border);border-radius:6px}.ws-binding-code img{width:178px;height:178px;image-rendering:pixelated}.ws-binding-code span{font-size:12px;color:var(--text-2);margin-top:12px}.ws-binding-body>div:last-child{min-width:0;flex:1}.ws-binding-body p{font-size:13px;line-height:1.8;margin-bottom:14px}.ws-binding-body dt{color:var(--text-2);font-size:11px;margin-top:10px}.ws-binding-body dd{margin:4px 0 14px;font-size:13px;overflow-wrap:anywhere}.ws-binding-body .control-actions{flex-wrap:wrap}@media(max-width:850px){.ws-binding-body{flex-direction:column}.ws-binding-code{flex-basis:auto}}